Oracle to Salesforce Integration: Handling Inbound REST API
Introduction This blog extends our previous guide on Salesforce-to-Oracle outbound integration by focusing on an inbound REST API integration where Oracle sends customer data (including Orders and Addresses) to Salesforce to create or update records. We’ll provide a detailed Apex REST service with comprehensive comments to explain the @RestResource and @HttpPost annotations and their purpose. Additionally, we’ll clarify when and how to use a Named Credential in inbound integrations, particularly for scenarios requiring outbound callbacks to Oracle. This guide is beginner-friendly, assuming basic Salesforce admin/developer knowledge and familiarity with the objects from the outbound integration. Use Case When a customer record is updated in Oracle (e.g., status changes or new orders are added), Oracle sends a REST API request to Salesforce to: Update or create a Customer__c record and its related Order__c and Address__c records. Log the request and response in Integration_Lo...