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Integrating Salesforce with External Billing Systems Using Platform Events

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 Requirement:   Whenever Opportunity becomes Closed Won, create an Invoice in Billing System. Business Scenario:   ABC Technologies purcheses an Internet Package worth $50,000. 1.Customer     : ABC Technologies 2.Product        : Internet Package 3.Amount        : $50,000 4.Opportunity  : Closed Won Instead of directly calling Billing API from the Opportunity Trigger:      Opportunity  => Platform Event => Billing Systen External System setup: Step 1: Create MockAPI Account Website:      https://mockapi.io Actions: open sign up & login. Step 2: Create Project -click New Project         Name - Salesforce Billing System Step 3: Create Invoice Resource       Inside Project:           create Resource:                   Resource Name - Invoices Fields: ...
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Salesforce Integration Basic Details

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I’ll explain with 3 scenarios : Salesforce → External System (one-way) External System → Salesforce (one-way) Two-way (bi-directional) And in between, I’ll clarify Named Credentials, Connected Apps, OAuth, Client Id/Secret, API key, etc. 🔹 Step 1: Core Building Blocks in Salesforce Integrations 1. Named Credential What it is: A secure way in Salesforce to store external endpoint URL + authentication method (OAuth, Basic, API key). So your Apex code doesn’t hardcode credentials. Why we use it: ✅ Centralized credential management ✅ No need to store username/password in code ✅ Auto handles token refresh (if OAuth) When to use: Whenever Salesforce needs to call an external system . 2. Connected App What it is: A configuration in Salesforce that allows an external system to connect into Salesforce using OAuth. Why we use it: ✅ If an external system needs to call Salesforce APIs (REST, SOAP, Bulk) ✅ Provides Client Id + Client Secret When to use: When...
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Oracle to Salesforce Integration: Handling Inbound REST API

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  Introduction This blog extends our previous guide on Salesforce-to-Oracle outbound integration by focusing on an inbound REST API integration where Oracle sends customer data (including Orders and Addresses) to Salesforce to create or update records. We’ll provide a detailed Apex REST service with comprehensive comments to explain the @RestResource and @HttpPost annotations and their purpose. Additionally, we’ll clarify when and how to use a Named Credential in inbound integrations, particularly for scenarios requiring outbound callbacks to Oracle. This guide is beginner-friendly, assuming basic Salesforce admin/developer knowledge and familiarity with the objects from the outbound integration. Use Case When a customer record is updated in Oracle (e.g., status changes or new orders are added), Oracle sends a REST API request to Salesforce to: Update or create a Customer__c record and its related Order__c and Address__c records. Log the request and response in Integration_Lo...
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🌐 Real-Time Salesforce to Oracle REST API Integration – Beginner Guide with JSON and Logging

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      Salesforce to Oracle REST API Integration 📘 Overview In this blog, we’ll cover a real-time outbound REST API integration from Salesforce to Oracle. When a user clicks a button on a Customer__c record, Salesforce will: Send the customer data + related records (Orders & Addresses) to Oracle Show success or failure messages Log the integration request and response for tracking 🔍 Use Case “Send Customer data to Oracle when status = Completed and user clicks Send Data.” If the call is successful: ✅ show a success message If the call fails: ❌ show a failure message In all cases: 🧾 store the request and response in a log   Visualizing Salesforce-Oracle Integration 📦 Type of Integration:  REST API (Outbound) Salesforce is the client , and Oracle is the server . 🧱 Step-by-Step Implementation:  Step 1: Get API Details from Oracle Team Before building anything, ask the Oracle team to share: Step 2: Create Custom Objects in Salesfo...
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